Client For Life
To be effective in our role as technology experts, we strive to understand your business domain. We look to know the business challenges that are driving the discussion, from where you’ve been to where you’re going, so that we can accurately anticipate your needs and future business goals. That’s the Gavant Difference.
Technology is constantly evolving and it’s changing the way that people do business. Our continued investment in innovation keeps our clients at the front of the curve by delivering solutions that both meet the expectations of today and can be adapted to those of tomorrow.
Gavant helps clients address the Future of Work, providing solutions for an environment being reshaped by globalization, virtualization, a millennial mindset and evolving technologies like social networking, mobile communication, big data analytics and cloud computing.
Our ability to streamline communication and collaboration efforts is the cornerstone to meaningful and long-lasting client relationships. In fact, it’s a staple requirement of the agile development process, where priorities and requirements are being defined in realtime during the course of a project’s development. Keeping an open line of communication ensures the project is done right the first time without having to double back and redo something that could have been done better to begin with.
“The journey of a thousand miles begins with one step.” – Lao Tzu
The old “waterfall” method of software development required extensive up-front requirements identification in an effort to yield a more stable and predictable development process. Critics of this approach cite the difficulty inherent in such a process and note that the process itself doesn’t allow for key requirements to be addressed along the way.
Agile development provides a far more flexible approach to software development, dividing a project into iterations which produce smaller and more frequent deliverables that can be tested quickly and adapted based on stakeholder feedback. While such a process requires discipline, it forces the mindset of “minimum viable” to ensure all effort, energy and dollars spent are in the interest of maximum value.
“The customer is always right” – Harry Gordon Selfridge
Except when they’re not. Such a mindset can lead to worse customer service by overshadowing opinions and stifling dialog.
At Gavant, we value communication and put great emphasis on transparency. In these dialogs, we learn the unique differences by which our clients like to participate in the process, which helps us keep their perspective in mind across the myriad decision points we face along the way.
How would she do it? What questions would she have? Would my insight help her? Is this feature providing her the right value at this time? Is the time I’m spending aligned with the goal? Empathy is one of our core values and keeping the client top-of-mind is one of many ways we hold ourselves accountable for success.
Gavant’s team approach to software development is one of the primary differentiators that separates us from “body shops”, independent contractors and off-shore operations. When you hire Gavant for your software development needs, you’re accessing the collective knowledge of a full service software development studio, with analysts, designers and engineers that span a variety of technology disciplines.
Today’s software solutions are immensely complex, with technology stacks evolving independently at all layers – front-end web, front-end mobile, back-end API, database, cloud infrastructure and myriad third-party service APIs just to name a few. The “full stack developer” can no longer compete at the highest level across all those disciplines.
We strive to employ the best and brightest in our industry – people who can think strategically about clients’ needs and are empowered to make a difference.
These individuals are self-managed and self-motivated to understand trends that occur within their area of expertise and to know when those trends apply to client initiatives. They know when to ask questions and when to listen between the lines. They know when to pop their head up to receive guidance or provide feedback. And these individuals can create amazing results!